End of Life & End of Service Explained

Learning that a system in your facility is reaching its "End of Life" or "End of Service" from the manufacturer can seem scary but don't fret! We're here to answer all of your questions.


End of Life:

End of Life (EOL) indicates your imaging system has reached the limits of its primary market viability, and as a result, support for parts or service is limited for the original manufacturer. 

Many third-party companies, including Block Imaging, are able to support these systems.

End of Service:

End of Service (EOS) indicates your imaging system's original manufacturer is no longer offering service support for your system. 

Many third-party companies, including Block Imaging, offer service contracts to support these systems.


Frequently Asked Questions:

We're pros at navigating any and all EOL/EOS questions! Don't see your question listed? Contact our team to get the answers you need. 


Block Imaging Can Help!

Our team works with EOL and EOS systems every day and we're ready with an experienced service team and thousands of parts in stock, ready to be shipped to your site!

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24/7 Technical Support

Our team of service coordinators are available to help troubleshoot your system. 


35,000+ Parts in Stock

Browse medical imaging parts available for all modalities! Receive same day shipping until 7:30PM EST Mon-Fri.


Field Service Support

Our team of field service engineers are  experienced in working on all modalities, and all manufacturers. 


Connect with our Service Team!

Learn more about your service options and how the Block Imaging team can help. 

Contact Us


More Helpful Info 

Our Learning Center is full of resources, articles, and videos all created to help you learn more about the world of imaging equipment, parts, and service.

End of Life Medical Imaging equipment... what does it really mean?

Is your medical imaging equipment 'end of life' (EOL)? Learn why you shouldn't worry just yet...

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GE has issued an end of service letter for Discovery ST and STE PET/CT. So, what can Discovery users do next to meet their equipment and service needs?

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Hologic Multicare Declared End of Life: What's next?

How to navigate the end of life phase for your Hologic Multicare stereotactic table, why OEMs use EOL designation, and why EOL isn't usually urgent.

Read Here

Siemens symphony declared eol, what's next for users?

What Siemens Symphony users can do in response to their MRI systems being declared end of life by the manufacturer.
Read Here